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Standard Terms

This service is operated by Redpoint Consulting Limited.

The services provided by Redpoint Consulting Limited ("Redpoint") through the Website ("Service" or "Services") and the use of the Website are governed by these Terms and Conditions ("Terms and Conditions"). By accessing or using the Services or the Website or by registering as a bidder ("Bidder" or "User"), you agree that

  1. You have read the Terms and Conditions,
  2. You understand the Terms and Conditions, and
  3. Your use of the Services and the Website will be in accordance with the Terms and Conditions.

If you do not agree to the Terms and Conditions, you may not access or use the Services or the Website.

The Terms and Conditions together with any additional terms and conditions specific to a particular auction constitute the entire agreement (the "Agreement") between Redpoint and User  and replace any earlier version of the Terms and Conditions.

Redpoint may amend  the Terms and Conditions at any time, at Redpoint's sole discretion, without notice. Any amendment of the Terms and Conditions will be displayed on the Website.  Use of the Services and the Website constitutes an acceptance of the current Terms and Conditions.

Role of Redpoint.

Redpoint provides the Services and the Website only as a service for auctioneers ("Sellers") who offer for sale items and Bidders may may bid these items. Redpoint is neither a principal with interest in the transactions, nor an agent of Bidder or Seller. Redpoint does not make, and should not be construed as having made, any representation or warranty of any kind concerning any of the offered assets or offerings, including without limitation any representation or warranty regarding the quality, safety or legality of the offered assets, or the truth or accuracy of any offerings.

Redpoint makes no representation or warranty of any kind as to the ability of either Bidder or Seller to complete a sale in accordance with these Terms and Conditions or otherwise, and in accordance with any additional terms and conditions specific to a particular auction.

Redpoint does not have the power to transfer title of any assets offered by Sellers.

Redpoint may at its sole discretion to block any User who does not comply with the Terms and Conditions.

In the event of any dispute regarding any transaction conducted through use of the Services or the Website the User hereby releases Redpoint, its partners and subsidiaries, and their respective directors, employees, agents and successors in title and each of the foregoing, from any and all manner of action or claim  and from any and all losses, damages, costs or expenses, including without limitation court costs and legal fees, which User may have against the Released Parties.

In particular, Redpoint shall not be held responsible for any loss, damage or cost or expense arising from the use of the Service, or in Redpoints' failure to provide The Service. The Service is not guaranteed to be error free or to be available at any time.

Auction House Terms
1. The following as amended by any posted notices or oral announcements during the sale, constitutes the entire Conditions of Sale on which property listed in the catalogue shall be offered for sale or sold by Harmer-Schau Auction Galleries, Inc., a California Corporation, hereinafter known as "HSAG", and any consignor of such property for whome it acts as agent.

2. HSAG, and its officers, directors and shareholders reserve the right to include in any auction sale their own material and may have direct or indirect interests in these or other items. HSAG or its officers, directors and shareholders, may bid for their own accounts at any auction and will pay the standard buyers commission.

3. HSAG reserves the right to withdraw any property at any time before the actual auction sale. Unless otherwise announced by the auctioneer at the time of sale, all bids are per lot as numbered in the catalogue and no lot shall be divided for sale, though they may be combined for sale.

4. HSAG may make advances or guarantees to consignors. CONSIGNORS OR THEIR AGENTS ARE NOT ALLOWED TO BID ON THEIR OWN MATERIAL. Every consignor who registers to bid in the sale agrees to this and all other conditions of sale.

5. If the consignor is indebted to or has a monetary guaranty from us, we may have an interest in an offered lot and the proceeds therefrom other than our commissions and may bid therefore to protect such interest. We are entitled to our standard commission rate when a lot is "bought-in" to protect our interest.


7. The auctioneer may open the bidding on any lot by placing a bid on behalf of a bidder or HSAG. When identical floor bids are received for a lot, preference is given to the first bid received as determined by the auctioneer. A mail bid will take precedence over an identical floor bid; a floor bidder must bid higher than the highest mail bid to be awarded any lot. We reserve the right to reject a bid from any bidder. The highest bidder acknowledged by the auctioneer shall be the purchaser. In the event of any dispute between bidders, or in the event the auctioneer doubts the validity of any bid, the auctioneer shall have sole and final discretion either to determine the successful bidder or to re-offer and resell the article in dispute. If any dispute arises after the sale, our sales records shall be conclusive in all respects. Bids will not be accepted from persons under eighteen (18) years of age without a parent's written consent which acknowledges the conditions of sale herein and agrees to bind the parents on behalf of the bidder. It is unlawful and illegal for bidders to collude, pool, or agree with another bidder to pay less than the fair value for a lot. Bidders in the sale acknowledge that the law provides for substantial penalties in the form of treble damages and attorneys fees for those who violate these provisions.

8. ABSENTEE BIDS: As a service to those wishing to place bids, we may at our discretion accept bids without charge in advance of sale by telephone, or in writing on bidding forms available from us. "Buy" bids will not be accepted; all bids must state the highest bid price the bidder is willing to pay. Please refer to the increment schedule. As noted below, a 15% premium payable by the purchaser will be added to the bid price. In the event identical bids are submitted, the earliest will take precedence. Absentee bids shall be executed in competition with other absentee bids, start bids, and bids from the audience. Successful absentee bids are not acknowledged, but sale results and selling prices for any lot may be obtained by telephone during normal business hours. We assume no responsibility for failure to execute these bids for any reason, as long as such failure does not violate any of the provisions set forth in California Civil Code Section 1822.600 et seq.

9. Our catalogue contains descriptions of property of multiple consignors and may include consignments from HSAG or it's officers, directors or shareholders. All persons seeking to bid, whether in person, through an agent or employee, or by phone or mail, must have a catalogue and register to bid. By submitting a bid, whether in person, by mail, by phone, or through an employee or agent, the bidder acknowledges receipt of the catalogue. The bidder further acknowledges THAT THE BIDDER HAS READ THE CONDITIONS OF SALE, the descriptions of the lots on which he/she has bid, and that he/she agrees to adhere to these conditions of sale. No matter where signed, the agreement shall be deemed to have been made in California. The bidder acknowledges that the invoice describing a lot by number incorporates the catalogue by reference.

10. As used herein the term "bid price" means the price at which a lot is knocked down to the purchaser and the term "purchase price" means the aggregate of (a) the bid price (b) a PREMIUM OF FIFTEEN PERCENT (15%) of the bid price payable by the purchaser (c) unless the purchaser is exempt by law from the payment thereof, any California state or local sales tax (or compensating use tax of another state) and (d) postage, packaging and insurance. Unless exemption from such taxes is established to our satisfaction, any purchaser will be required to pay the appropriate tax to us and seek a refund from the State of California.

11. All items are to paid for in U.S. funds by (a) cash (b) cashier's check or (c) personal check with approved credit. All checks will be drawn on a bank in the United States. Major credit cards accepted with a service fee. The auctioneer reserves the right to decline to release lots for which funds have not yet cleared. Title to any lot remains with consignor, any secured party of the Consignor, or consignor's assigns, until the lot is paid for in full. It is the buyer's responsibility and obligation to have the lots fully insured while in his or her possession. Risk of loss is on the buyer. On any accounts past due, Harmer-Schau reserves the right to extend credit and impose periodic charges as stated in these conditions of Sale or on the invoice or statement. Buyer agrees to pay reasonable attorneys fees and costs incurred by HSAG to collect on such past due accounts. Lots must be paid for the earlier of receipt of invoice or delivery.

12. By bidding in this sale, bidder personally guarantees payment. If a corporation is the bidder, the actual person bidding on behalf of such corporation and/or all shareholders of the corporation agree to personally guarantee payment as part of their agreeing to bid. Each sale made pursuant to these Conditions of Sale will be deemed to constitute a grant of a security interest by the purchaser to us in, and we may retain as collateral security for the purchaser's obligations to us, any of the purchaser's property in our possession, and we may apply against such obligations all monies held or received by us for the account of, or owing to, the purchaser. Whenever the purchaser pays only a part of the total purchase price for one or more lots purchased, we may apply such payments, in our sole discretion, to the lot or lots we choose. Payment will not be deemed made in full until we have collected all amounts due in cash or good funds represented by cleared checks or cashier's checks. If the foregoing conditions or any other applicable conditions herein are not complied with, then in addition to all other remedies legally available to us and the consignor, including but without limitation the right to hold the purchaser liable for the purchase price, we at our option may either (a) cancel the sale, retaining as liquidated damages all payments made by the purchaser or (b) resell the property on three days' notice to the purchaser and for the account and risk of the of the purchaser, either publicly or privately, and in such event the purchaser shall be liable for the payment of: Any deficiency plus all costs and expenses of both sales; our commission at our standard rates; all other charges due hereunder; and, attorneys' fees incurred and incidental damages.

13. Floor bidders and mail bidders who have not established credit with HSAG must furnish satisfactory credit references or deposit at least twenty-five percent (25%) of their total bids for that session(s) or such other amounts as HSAG may require before such bids will be accepted. Deposits submitted will be applied to purchases and any unused portion of such deposit will be promptly refunded upon clearance of the funds.

14. LIMITED RIGHT OF RESCISSION: Each lot is sold as genuine, but when in the opinion of any competent authority mutually acceptable to us and the purchaser ( a "mutually accepted authority") the lot is declared not genuine as represented the purchase price will be refunded in full provided either (1) the lot is received by us within a period of four weeks after the date of the auction, or (2) where an opinion is not expected within four weeks, written notification that the lot has been submitted for an opinion is received by us within such four week period. Unless written notification to the contrary is received, items submitted for an opinion will be considered cleared 120 days from the date of sale. All expenses incurred shall be borne by the purchaser except when the lots are found by a mutually accepted authority to be incorrectly described, in which case, we will pay the actual cost of the opinion up to $250.00. Proof of the inability of a mutually accepted authority to express a definite opinion is not grounds for the return of a lot. No lot is returnable if it has been marked or in anyway defaced or if it has been immersed in water. Any lot, which is in the buyer's opinion, not as described is returnable (a) within ten days of receipt, and (b) if received by us within four weeks from the date of the auction. All such lots must be returned intact and in the same condition as provided to purchaser. The purchaser is responsible for postage charges to his or her delivery address and back to HSAG. THE FOLLOWING LOTS ARE NOT RETURNABLE: (a) lots from purchasers who actually examined them before the auction; (b) lots offered "as is"; (c) lots described as having defects or faults; (d) lots containing ten or more stamps; and (e) no illustrated lots may be returned because of centering, margins, or other factors shown in the illustrations. Requests for extension will be denied for lots that have valid certificates of authenticity issued within the last 5 years or thereafter by an accepted expertizing authority (which for U.S. stamps shall include the Philatelic Foundation in New York, the PSE in California, and the PSAG in Florida); such lots will be sold as is. In the event of a challenge to the title to any goods purchased, the buyer agrees to (a) give us written notice of such allegation, (b) within 10 days after such written notice return such lot to us in the same condition as at the time of sale and (c) establish such allegation to our satisfaction. If such conditions are met the sale of such lot will be rescinded and, unless we have already paid to the consignor monies owed him in connection with the sale, the original purchase price will be refunded. If, prior to receiving such notice from the original purchaser alleging such defect, we have paid the consignor monies owed him in connection with the sale, we shall pay the original purchaser the amount of our commissions, any other sale proceeds to which we are entitled, and applicable taxes received from the purchaser on the sale and make demand on the consignor to pay the balance of the original purchase price to the original purchaser. Should the consignor fail to pay such amount promptly, we shall disclose the identity of the consignor and assign to the original purchaser our rights against the consignor with respect to the lot the sale of which is sought to be rescinded. UPON SUCH DISCLOSURE AND ASSIGNMENT, ANY LIABILITY OF HSAG, INC. AS CONSIGNOR'S AGENT WITH RESPECT TO SAID LOT SHALL AUTOMATICALLY TERMINATE. The foregoing limited right of rescission is available to the original purchaser only and may not be assigned to or relied upon by any subsequent transferee of the goods sold. The purchaser hereby accepts the benefit of any representations or warranties made by the consignor for the purchaser's benefit with respect to consigned goods sold hereunder. Nothing in this paragraph shall be construed as an admission by us of any representation of fact, express or implied, or of any obligation or responsibility with respect to any lot. THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY AGAINST HSAG IN THE EVENT OF THE PURCHASER'S DISSATISFACTION WITH LOTS SOLD HEREUNDER, FOR ANY REASON WHATSOEVER, IS THE LIMITED RIGHT OF RESCISSION DESCRIBED IN THIS PARAGRAPH. THE PURCHASER EXPRESSLY ACKNOWLEDGES AND AGREES THAT IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES INCLUDING, WITHOUT LIMITATION, ANY COMPENSATORY, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

15. If the auction invoice is not paid in full when due per invoice conditions, the unpaid balance will accrue a finance charge of up to 1 1/2% per month. If the matter is referred to an attorney or collection agent for collection, bidder agrees to pay all reasonable attorneys fees, court costs and other collection costs incurred by HSAG, or its assigns, to collect past due invoices. Service of process by certified or registered mail, return receipt requested, shall be sufficient to confer full "in personam" jurisdiction over bidder and/or any firm that the bidder represents. HSAG reserves the right to assign its interest to any third party.

16. HSAG reserves the right to postpone the auction sale or any session thereof for a reasonable period of time for any reason whatsoever, and no bidder or prospective bidder shall have any claim as a result thereof, including a claim for consequential damages. If we are prevented by fire, theft or other reason beyond our control from delivering any property to the purchaser, our liability shall be limited to the sum actually paid therefore by the purchaser and shall in no event include any incidental or consequential damages.


18. These Conditions of Sale and the parties' rights and obligations hereunder are governed by California law. By bidding at an auction whether in person, or by agent, telephone or other means, the buyer or bidder agrees to be bound by these Conditions of Sale. Any controversy or claim arising out of or relating to these Conditions Of Sale, or the breach hereof, brought by or against us (but not including claims brought against the consignor by the purchaser of lots sold hereunder) shall be arbitrated. Upon the other party's refusal to arbitrate either party may compel arbitration pursuant to the following procedures:
(1) Either party shall send the other written notice identifying the matter in dispute and invoking the procedures of this paragraph. Within thirty (30) days after such written notice is given, one or more principals of each party shall meet at a mutually agreeable location in Petaluma, California, for the purpose of determining whether they can resolve the dispute themselves by written agreement and if not, whether they can agree upon a third-party impartial arbitrator (the "Arbitrator") to whom to submit the matter in dispute for final and binding arbitration pursuant to Title 9 of the California Code of Civil Procedure (section 1280, et seq.)(the"California Arbitration Act");
(2) If the parties fail to resolve the dispute by written agreement or to agree on the Arbitrator within said thirty (30) day period, either party shall make written application to the American Intermediation Service ("AIS"), 114 Sansome Street, Suite 1130, San Francisco, California 94104, for the appointment of an Arbitrator to resolve the dispute by arbitration pursuant to the California Arbitration Act. At the request of AIS, the parties shall meet with AIS at its offices within (10) days of such request to discuss the dispute and the qualifications and experience which each party respectively believes the Arbitrator should have; provided, however, the selection of the Arbitrator shall be the exclusive decision of AIS and shall be made within thirty (30) days of the written application to AIS;
(3) Within thirty (30) days of the selection of the Arbitrator pursuant to clauses (1) and (2) above, the parties shall meet in Petaluma, California with such Arbitrator at a place and time designated by the Arbitrator after consultation with the parties and present their respective positions in the dispute. Each party shall have no longer than eight (8) hours to present its position, the entire proceedings before the Arbitrator shall be limited to three (3) consecutive days and the award shall be made in writing no more than thirty (30) days following the end of the proceedings. Such award shall be a final and binding determination of the dispute and shall be fully enforceable as an arbitration award in accordance with the California Arbitration Act. Each party shall bear its own attorney's fees and expenses in connection with such proceedings and shall bear one-half of the Arbitrator's fees and expenses.

19. Rights granted to bidders and purchasers under these Conditions of Sale are personal and may not be assigned or transferred to any other person or entity, whether by operation of law or otherwise. Any attempt to assign or transfer any such rights shall be absolutely void and unenforceable. No third party may rely on any benefit or right conferred by these conditions and Conditions of Sale and conditions of warranty on any bidder or purchaser. "Purchaser" shall mean the original purchaser of the property from HSAG and not any subsequent owner or other person who may have or acquire an interest therein. If purchaser is an agent, the agency must be disclosed in writing to HSAG at the time of sale, otherwise the benefits of the warranty shall be limited to the agent and not transferable to the undisclosed principal. If any provision or term contained in these Conditions of Sale is for any reason invalid or unenforceable such invalidity shall not affect any other provision contained herein, which shall remain valid and enforceable.

Privacy Policy
Privacy policy
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.
1.2 By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.
2. Credit
2.1 This document was created using a template from SEQ Legal (
3. Collecting personal information
3.1 We may collect, store and use the following kinds of personal information:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(b) information that you provide to us when registering with our website (including your email address, address, telephone number, other information);
(d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including [your name and email address]);
(e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use);
(h) information contained in or relating to any communication that you send to us or send through our website (including [the communication content and metadata associated with the communication]);
(i) any other personal information that you choose to send to us;
3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
4. Using personal information
4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
4.2 We may use your personal information to:
(a) administer our website and business;
(b) personalise our website for you;
(c) enable your use of the services available on our website;
(e) [supply to you services purchased through our website;]
(g) [send you non-marketing commercial communications;]
(h) [send you email notifications that you have specifically requested;]
(i) [send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);]
(k) [provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);]
(l) deal with enquiries and complaints made by or about you relating to our website;
(m) keep our website secure and prevent fraud;
(n) verify compliance with the terms and conditions governing the use of our website ; and
(o) share information with individuals and organisations where fraud, attempted fraud, hacking or attempted hacking has taken place.
4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us.
4.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website.
4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing.

5. Disclosing personal information
5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, auction house cleints or subcontractors insofar as reasonably necessary for the purposes set out in this policy.
5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.
5.3 We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any ongoing or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
(d) [to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and]
(e) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
5.4 Except as provided in this policy, we will not provide your personal information to third parties.
6. International data transfers
6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.
6.2 Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China and India.
6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.
6.4 You expressly agree to the transfers of personal information described in this Section 6.
7. Retaining personal information
7.1 This Section 7 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
7.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
7.4 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data:
(a) to the extent that we are required to do so by law;
(b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
8. Security of personal information
8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers.
8.3 All electronic financial transactions entered into through our website will be protected by encryption technology.
8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website).
9. Amendments
9.1 We may update this policy from time to time by publishing a new version on our website.
9.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
9.3 We may notify you of changes to this policy [by email or through the private messaging system on our website].
10. Your rights
10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to:
(a) the payment of a fee (currently fixed at GBP 10); and
(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].
10.2 We may withhold personal information that you request to the extent permitted by law.
10.3 You may instruct us at any time not to process your personal information for marketing purposes.
10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
11. Third party websites
11.1 Our website includes hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12. Updating information
12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated.
13. Cookies
13.1 Our website uses cookies.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
13.5 We use both session and persistent cookies on our website.
13.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(a) we use cookies on our website to recognise a computer when a user visits the website / track users as they navigate the website / enable the use of a shopping cart on the website / improve the website's usability / analyse the use of the website / administer the website / prevent fraud and improve the security of the website / personalise the website for each user ;
13.7 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 36) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 41), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
13.8 Blocking all cookies will have a negative impact upon the usability of many websites.
13.9 If you block cookies, you will not be able to use all the features on our website.
13.10 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at;
(b) in Firefox (version 36), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history" from the drop-down menu, clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 41), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Cookies and other site and plug-in data" before clicking "Clear browsing data".
13.11 Deleting cookies will have a negative impact on the usability of many websites.
14. Our details
15.1 This website is owned and operated by Redpoint Consulting Limited.
15.2 We are registered in England and Wales under registration number [number], and our registered office is at The Stables, Hoarstone Court, Trimpley Lane, Bewdley, Worcs.
15.3 You can contact us by writing to the business address given above, by using our website contact form, by email to or by telephone on +44 7971 883371.
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Copyright Redpoint Consulting Limited 2011-2016 Terms and Conditions